Privacy Policy

Information We Collect

We collect account information, property searches, saved homes, uploaded report files, and product-usage signals needed to operate Trussly.

How We Use Data

• Deliver account, property, and messaging features.
• Analyze uploaded inspection reports and other structured property inputs.
• Send transactional emails, alert summaries, and other account communications.
• Improve product quality, safety, and operational reliability.

Third-Party Services

Trussly may rely on providers for authentication, storage, email delivery, mapping, analytics, and AI processing. We share only the minimum information necessary for those services to perform their role.

Data Storage and Security

We use managed infrastructure, access controls, and transport security to protect user data. No internet-connected system is perfectly secure, so we cannot guarantee absolute security.

Your Rights

• Request access to personal data associated with your account.
• Ask for deletion of your account data, subject to legal and operational retention requirements.
• Control optional email and notification preferences from account settings when those controls are available.

Cookies and Tracking

Trussly uses essential cookies for authentication and session continuity. Optional analytics or preference tracking may be introduced on a configurable basis, and related disclosures should be kept current in the Cookie Policy.

Data Retention

We retain active-account data while your account remains available, and we may retain limited operational or legal records for fraud prevention, security, compliance, or dispute handling after deletion.

Children's Privacy

Trussly is not intended for children under 13, and we do not knowingly collect personal data from children.

Policy Changes

We may update this Privacy Policy from time to time. Material changes may be communicated through the product, by email, or through other reasonable notice channels.